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Can I edit my website without downloading it? Yes! If your account has shell access you can SSH to your web directory. From there, you can... Can I run a script as background daemon or service on shared servers 24/7? No, this is not allowed on free/shared servers. You will need to get a vps or hybrid server for... Do you provide technical support over phone? Support is available through the ticket system only, which is more reliable and fast than any... How can I Flush DNS cache? In Microsoft Windows:   In Microsoft Windows, you can use the command ipconfig /flushdns to... How can I download a backup of my site? Please login to your control panel and create a full backup. This may take a few minutes to... How do I customise the error pages? All types of error pages can be customised to suit your web site design. To customise the error... How do I password protect directories? To password protect a folder/directory, follow these steps in cPanel:   1. Login to your... How do I view the details of my bandwidth usage? Bandwidth report shows how many bytes of transfer your account has done. Due to system... How do you feel about spam, what is your policy for bulk email? Our servers may not be the source, intermediary, or destination address involved in the... How to edit an existing RvSitebuilder based site ? You can edit any site you have created using RvSitebuilder by following the below steps : -... Is my site backed up and how often? Yes, full backups are done daily on all Paid hosting and VPS/Hybrid servers. These are for... What are the type of error pages? The type of error pages available are as follows: Error 400: Bad Request Error 401:... What are the types of web site statistics that you provide? We provide the following types of web site statistics and reports: awstats, webalizer, latest... What extensions and names can I use for my homepage? You may use any of the following for a homepage of a directory: index.htm , index.html ,... What is Phishing? Phishing is the name given to the latest online scam where millions of unwary users are getting... What is SEO? SEO stands for Search Engine Optimization. Its the process of studying the search engines in an... What is a Distributed Denial of Service (DDOS) Attack? A Distributed Denial of Service (DDOS) attack occurs when criminal gangs flood a website or... What is a blog? Having heard the term previously but not having paid much attention most are just to afraid to... What is an error 404 page? Error 404 indicates that you are requesting a file or a directory that does not exist on the... Where can I find XHIELD AUP (Acceptable Use Policy)? Please visit following link for the XHIELD Business Solutions AUP:   http://xhield.com/aup
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